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Privacy Policy

Privacy Policy

This Privacy Policy explains how Adventure Urban handles personal data in connection with its website, booking enquiries, and guided nature walks and local day excursions. It applies to information processed through nutmonkeylogic.yachts and related communications.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Contact Details

Contact Details

Privacy email
[email protected]
Telephone
+65 8137 1990
Mailing address
120, Tanjong Beach Walk, Singapore, SG
Privacy enquiries
[email protected]

Use the contact details below for questions about this policy or your personal data.

Contact Page
01 · Purpose

How We Use Data

We use personal data to respond to enquiries, assess booking suitability, confirm meeting and return arrangements, process payments, manage customer communications, and deliver guided excursions. We also use information to maintain records, improve site reliability, monitor security, and comply with legal and accounting obligations. Where you provide route, language, or fitness details, we use them to review whether a requested experience is suitable for the specific guest and route.

Processing is limited to service delivery, administration, and compliance.
02 · Sharing

Service Providers and Partners

We may share data with service providers that support website hosting, payment processing, communications, security, record keeping, or other operational functions. Where a booking involves coordination with a guide, contractor, or administrative support provider, we share only the information needed to arrange the service. These parties are expected to handle information under appropriate confidentiality and security obligations.

Operational partners receive only the information needed for their role.
03 · Legal basis

Legal Disclosure

We may share personal data with regulators, law enforcement, courts, or other authorities where required to comply with law, enforce our terms, protect our rights, or respond to a lawful request. We may also disclose information where necessary to prevent fraud, address security incidents, or protect the safety of guests, staff, or the public.

Disclosure to public authorities is limited to lawful requests or compliance duties.
Data category

Data We Collect

We may process identification and contact details, booking and payment information, trip preferences, route suitability details, communication records, and technical data such as device, browser, and usage information. Where relevant to a guided walk or excursion, we may also process information you provide about date preferences, fitness level, language needs, and meeting or return arrangements.

The categories collected depend on booking, inquiry, and site-use activity.
Collection source

How We Collect Data

We collect personal data when you submit a booking request, contact us by email or phone, make a payment, or communicate with us about an excursion. We also receive data from website interactions, such as form submissions, cookie signals, and basic analytics or security logs. If you provide information about other participants in a group booking, you should only do so where you are authorised to share it.

Most information comes directly from the user, with limited technical data generated by the website.
Cookie usage

Types of Cookies

We may use essential cookies to support core site functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to promise access to third-party attractions, transport, or other services outside our control.

Cookie use is limited to operational, security, and measurement purposes.
User control

Cookie Controls

We use standard browser cookies and similar technologies for site operation, security, and basic performance measurement. You may block or delete cookies through your browser, but some site features may not function properly if essential cookies are disabled. Where the site presents a cookie notice or preference tool, your selections will apply to the extent supported by the browser or device in use.

Cookie preferences can usually be adjusted through browser settings and related device controls.

Subject to legal limits, you may ask to access, correct, or delete personal data we hold about you, or to object to certain processing. You may also ask us to restrict use of information in appropriate cases. If we rely on your consent for a specific activity, you may withdraw that consent for future processing.

Available rights depend on the nature of the request and applicable law.

To make a privacy request, provide enough information for us to identify the relevant record and describe the action you want us to take. We may need additional details before responding. If a request cannot be fully granted, we will explain the reason where permitted by law.

Requests are handled after we verify identity and confirm the scope of the request.

Booking, payment, and communication records are retained for the period needed to manage the service, resolve enquiries, maintain business records, and meet legal, tax, or accounting obligations. Technical logs are kept for a shorter period unless they are needed for security, troubleshooting, or compliance. When data is no longer required, we delete it or anonymise it where practical.

We keep information only for as long as needed for the stated purpose or legal requirement.

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the stated effective date. We encourage you to review this page periodically so that you remain aware of how your information is handled.

We review this notice when our practices or legal obligations change.